Shipping policy
Shipping Policy
Last updated: 27 March 2026
Thank you for shopping with Try-Noli. This Shipping Policy explains how we handle processing, shipping, and delivery of your orders.
1. Order Processing
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All orders are processed within 1–3 business days (excluding weekends and holidays).
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Once your order is confirmed, it goes through a thorough quality check and is then prepared for shipment.
2. Shipping Times
We work with trusted logistics partners to ensure your order arrives quickly and safely. Estimated delivery times are:
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Standard Shipping: 4–7 business days
Delivery times are estimates and may vary due to factors outside of our control, such as courier delays or customs clearance.
3. Shipping Rates
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Shipping costs are calculated at checkout based on your location and the shipping option chosen.
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Occasionally, we may offer free or discounted shipping promotions.
4. Order Tracking
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As soon as your order has been shipped, you will receive a tracking number via email.
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Please allow up to 48 hours for tracking information to update.
5. Customs, Duties & Taxes
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Orders may be subject to import duties, taxes, or fees depending on your country’s regulations.
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These charges are the responsibility of the customer and are not included in our prices.
6. Delivery Issues
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If your order arrives damaged, incorrect, or is lost in transit, we will send a replacement or issue a refund.
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Please contact us within 7 days of delivery with supporting photos/videos so we can resolve the issue quickly.
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We are not responsible for failed deliveries caused by an incorrect shipping address provided at checkout.
7. Returns & Refunds
We want you to love your purchase. If you change your mind, you can request a return within 14 days of delivery under these conditions:
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The product must be unused, in original condition, and in the original packaging.
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Customers are responsible for return shipping costs.
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To start a return, please contact us at info@try-noli.com and we’ll provide instructions.
8. Contact Us
If you have any questions about shipping or delivery, please reach out to us at:
Try-Noli
Email: info@try-noli.com.